Q: What method of cleaning is the best for my carpet?
A: All major carpet manufacturers recommend that you use a professional cleaning service with truck-mounted high temperature steam cleaning equipment. Smaller home cleaning units tend to leave too much cleaning solution in the carpet and upholstery which can lead to premature soiling.
Q: How long until you can walk on carpet after cleaning?
A: After a thorough professional cleaning it typically takes six hours before you can walk on it again. This gives the carpet enough time to dry in high traffic areas.
Q: Is it true that carpets get dirtier after they’ve been steam cleaned?
A: A lot of times it can appear to be this way when people use over-the-counter carpet cleaners. They leave behind cleaning solution that leads to areas becoming soiled faster. This makes it seem as though some areas of the carpet appear cleaner than others. Our recommendation would be to always contact a professional carpet cleaner using special spotters to remove stubborn stains rather than trying store bought methods. Our service provides a carpet protector that not only resists future stains, but makes vacuuming more efficient.
Q: How often should I have my carpets professionally cleaned?
A: This depends on the traffic of the area, but generally high-traffic areas should be cleaned every 12-18 months, while the entire area should be cleaned every 18-24 months.
Q: How long does it take to clean an average sized home.
A: An average size house can take about two hours to clean.
Q: What types of upholstery can be professionally cleaned?
A: Typically, all upholstery can be professionally cleaned, but a good reference is to check your furniture’s cleaning tag. This can be found on the furniture itself or even on the cushions that come with it. An “X” means that it needs to be cleaned by a professional. Other codes will have options based on type of cleaning, but for a thorough deep clean, a professional is always a great option.
Q: How often should I have a professional clean my upholstery?
A: Professional upholstery cleaning should be done every 12-24 months but can vary from family to family. Families with many members, children or pets should get them done yearly as a smaller family could use a similar cleaning every two years.
Q: Can my upholstery be cleaned in home or do I have to bring it in?
A: It’s easier for a client to have this done in their own home. We offer in-house cleaning of both upholstery and carpet.
Q: What do I need to do before a carpet cleaner arrives?
A: All that needs to be done before the carpet cleaner arrives is to move any smaller items and breakables that you may have around the area.
Q: What method is used for pet stain and odor cleaning for carpet and/or upholstery?
A: A special enzyme treatment is recommended to remove pet stains. These enzymes attach themselves to the stain and then help to break it down, removing both the stain and the odor.
Q: If I need a rug cleaned, do I need to bring it to a cleaner or can it be done at my home or business?
A: It is much simpler and time efficient for you to call a professional to clean your carpet at your home or business. We offer in home cleaning of rugs, carpet and upholstery.
